The African Alliance conducts primary research in collaboration with local and regional partners to ensure that the voices of underserved communities are represented. This includes primary research to solicit opinions and experiences of communities, tracking service delivery – both quality and reach, to better understand attitudes and blockers related to the rollout of services and realisation of rights.


We then work to translate research, policy and other technical information to make it more accessible to communities in terms of content and format to support informed decision making, community mobilisation and activism for local accountability. We use creative methods to deliver such information to communities in formats that are appropriate to their context, including using social media and other mass communication strategies through direct engagements, awareness raising, and training.